FreshAir Electromedical Systems | Modular OT & Hospital Infrastructure Solutions

Privacy Policy (DPDP Act, 2023 Compliant)

FreshAir Electromedical Systems (“we”, “our”, “us”) operates the website [www.freshairelectromedicalsystems.in] We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.

1. Data Fiduciary
Under the DPDP Act, FreshAir Electromedical Systems acts as a Data Fiduciary.
Contact Email: contact@freshairelectromedicalsystems.in

2. Personal Data We Collect
We may collect and process the following personal data:
✔ Name :
✔ Email address :
✔ Phone number (if provided) :
✔ Message content submitted via contact forms :
✔ Technical data such as IP address, browser type, and device information
We do not knowingly collect personal data of children.

3. Purpose of Data Processing
Personal data is collected and processed only for lawful purposes, including:
🔹 Responding to inquiries and communication requests
🔹 Providing patent and intellectual property consultancy services
🔹 Improving website functionality and user experience
🔹 Complying with legal obligations

4. Consent
By submitting your personal data through our website forms, you provide free, specific, informed, unconditional, and unambiguous consent for processing your personal data for the stated purposes. You may withdraw consent at any time by contacting us.

5. Data Sharing
We do not sell or rent personal data. Personal data may be shared only with:
🔹 Trusted service providers (such as contact form or email service providers)
🔹 Government or legal authorities when required by law
All such sharing is done in accordance with the DPDP Act.

6. Data Retention
Personal data is retained only for as long as necessary to fulfill the stated purposes or as required under applicable laws. Once the purpose is fulfilled, data is securely deleted or anonymized.

7. Data Principal Rights
You have the right to:
🔹 Access your personal data
🔹 Rectify inaccurate data
🔹 Request erasure ("right to be forgotten")
🔹 Restrict or object to processing
🔹 Data portability
🔹 Withdraw consent at any time
🔹 To exercise your rights, contact us at [contact@freshairelectromedicalsystems.in]

8. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, use, or disclosure. These measures include encryption, secure server configurations, and access controls.

9. Grievance Redressal
If you have any concerns or complaints regarding this Privacy Policy or our data practices, please contact us at contact@freshairelectromedicalsystems.in We will investigate and respond to your concerns promptly.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date.